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Online Reputation

How to Turn Negative Reviews into Positive Reviews - 3 Powerful Tips by ORM Experts

How to Turn Negative Reviews into Positive Reviews – 3 Powerful Tips by ORM Experts

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In the post-pandemic digital age, consumers of all ages and walks of life are going online to learn about different products, services, and brands before approaching them. As a result, sites such as Google Reviews, Yelp, Facebook, Amazon, TripAdvisor, and Angie’s List, are a hot commodity right now as most buyers consider them trusted consumer resources.

How to Respond to Negative Online Reviews - A Guide By ORM Experts

How to Respond to Negative Online Reviews – A Guide By ORM Experts

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Whether you’re a business or a customer, you’ve probably come across hundreds of negative reviews and comments online related to products, services, and brands. Negative feedback and criticism are quite common as no brand can ensure 100% satisfaction or reliability. Leaving things unaddressed can cause negative commentary to pile up and reach the top of search results, trends on social media, and other forums. Complacency, apathy, or hesitation in such situations can have real consequences for your online traffic, sales, and revenue. How?

How to find out who’s Googling You

How to find out who’s Googling You

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The amount of personal data available on the internet makes searching for someone easier than ever, have you ever wondered who may be searching for you? With 55 million online searches for people every month on Google, your curiosity is certainly justified!

How to Choose an Online Reputation Management Service

How to Choose an Online Reputation Management Service

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What makes you head to Starbucks or Dunkin and pay a premium price for a cup of coffee? Is it due to the many options or the high-quality service they offer? Perhaps, someone whose opinion you value recommended it to you once. According to a study by Reputation Dividend, 80% of purchase decisions fall to the brands’ reputation or direct recommendations.

DIY Online Reputation Management in 3 Steps

DIY Online Reputation Management in 3 Steps

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In the post-pandemic digital age, one bad comment or review on your Google reviews or social media pages can inflict more damage than a robbery. Whether you’re a startup or small business, you need to be concerned about what people are saying about your business because a bad online reputation usually results in financial and/or credibility loss.

Branding vs. Online Reputation Management – Key Differences

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Brand management and reputation management share many similarities. In certain cases, the two terms are used interchangeably since they both influence the way the target audience perceives a business. However, they’re not identical and have different levels of applications. Therefore, in this post, we’ll share the key differences between branding and online reputation management so you can devise an effective strategy to manage both.

5 Tips for Online Reputation and Crisis Management in the New Normal

5 Tips for Online Reputation and Crisis Management in the New Normal

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In the business world, your reputation is everything. Therefore, one mistake or mishap can lead to several financial or reputational repercussions. Thus, the online reputation management industry is rapidly gaining traction in the post-pandemic digital age, with thousands of companies outsourcing this important business function to experts.

Top Review Sites for Online Reputation Management

Top Review Sites for Online Reputation Management

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Curating and maintaining a good online reputation is rapidly becoming a core business function in the digital age to manage consumer sentiment. A huge aspect of the online reputation management process involves monitoring and addressing online reviews on popular review sites. Over 90% of consumers now go online to learn about businesses, products, products, and services. Moreover, 87% of these consumers look at reviews during the decision-making process.

Tips on how to have an outstanding LinkedIn profile

Tips on how to have an outstanding LinkedIn profile

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In this article we will provide some clever tips that we’ve picked up over the years at RMG Digital so that you can have an outstanding LinkedIn profile, and maximize your digital image.

The Role of Social Media Listening Tools in Online Reputation Management

The Role of Social Media Listening Tools in Online Reputation Management

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In the digital age, marketers and brands employ an extensive mix of strategies and solutions to learn more about their target audiences, especially what they’re saying about their company, products, and service. Social media listening, a relatively new concept, has become quite popular in recent years as an intelligence-gathering solution for businesses to help them track and modify consumer sentiment.