Confidentiality
Your reputation work stays private
You should be able to discuss a reputation concern without becoming part of someone else’s marketing. We keep private engagements private and limit access to the people who need the information to do the work.
Public disclosure and references
We do not use private client engagements in public testimonials, pitches or case studies. If a prospective client requests a private reference, we ask the existing client for permission for that specific introduction. The decision is theirs.
Your content and information
You approve the final text before material is submitted or published under your name. Information supplied privately is not automatically information intended for publication.
We hold the correspondence, research, drafts and records needed to manage your engagement. Access depends on a person’s role in the work.
Retention and deletion
We retain information while it is needed for the engagement and for applicable operational or legal requirements. You can request deletion, and we will explain what can be deleted, what must be retained and why.
For website inquiries and delivery providers, see our Privacy Policy.
A non-disclosure agreement
A mutual non-disclosure agreement is available on request before a substantive discussion. Mention it when you contact us.
Questions about confidentiality
Does confidentiality mean attorney-client privilege?
No. RMG is not a law firm, and an NDA does not create attorney-client privilege. If your matter involves privileged information, ask your attorney how it should be shared before sending it.
Who receives reports in a company-sponsored engagement?
We agree on reporting arrangements at the start, including the boundaries between an executive’s private information and information shared with the organization.
Can I speak instead of sending sensitive details?
Yes. Call 914.786.3544 to discuss how you would prefer to communicate.